Reference

Terms and Conditions for Your megacash Account

These terms set out exactly how your megacash account works — what we expect from you, what you can expect from us, and how payments through PayPal, Venmo, and Play+ fit into that relationship. Access is available where state law permits.

State-eligible access onlyPayPal · Venmo · Play+ coveredAccount security standardsDispute resolution processUpdates communicated directly
megacash Terms and Conditions for Your megacash Account
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page inside your account. Paste the clause number you have a question about and an agent will walk through it with you directly.
Email Support Send a detailed message to our support address from the email registered to your account. Quote your account ID so we can match your query to the right record fast.
Account Help Center The Help Center inside your account dashboard has a Terms section. Search by keyword — try 'PayPal limits', 'withdrawal hold', or 'account closure' — to pull the relevant clause.
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Data Retention

We retain account data for the period required by applicable state financial and gaming regulations. After account closure, personal data is held only as long as legally required before deletion.

Cookie and Tracking Use

We use session cookies to keep you logged in and analytics cookies to see how account features are used. You can adjust cookie preferences from the settings page inside your account.

Account Security Standards

Your account is protected by SSL encryption and a one-time passcode step on login. If we detect an access attempt from an unrecognized device, we pause the session and send a verification code to your phone.

Requesting Changes to Your Data

To request a correction or deletion of your personal data, contact us via live chat or email with your account ID. We action confirmed requests within the timeframe set by applicable state law.

Common Questions About These Terms

No. These terms only apply in states where online casino and sportsbook activity is permitted by law. If your state does not allow it, your account cannot be activated under these terms.

We send a notice to your registered email before changes take effect. If you keep using the platform after that date, the updated terms apply. Closing your account before the effective date opts you out.

No. Your PayPal, Venmo, or Play+ account cannot be linked until identity verification is complete. Submit your ID documents through the account dashboard and the check usually clears quickly.

Contact support via live chat or email using the address on your account. Include your account ID. We process confirmed data requests within the window required by applicable state rules.

If your identity check is still pending, withdrawal requests are queued but not processed. Once verification clears, the queue releases and funds move to your PayPal, Venmo, or Play+ account.

Submit a closure request through live chat or the Help Center. Any pending withdrawal clears first, then the account is deactivated. Data is retained only as long as state regulations require.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.