What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to verify your identity, process your transactions, and keep your account secure. That includes your name, email address, date of birth, state of residence, and the payment method you connect — PayPal, Venmo, or
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Play+. We also log device data and session activity to detect irregular access patterns and protect your wallet. We do not sell your personal information to third parties. Data shared with payment processors like PayPal and Venmo is limited to what those services require to move
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funds. When you use Play+ as a prepaid card option, card activity is handled under that provider's own data terms. We retain account records for as long as your account is active and for a period afterward as required by applicable state and federal recordkeeping rules.
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You can request a copy of the data we hold on you or ask us to close your account and remove your details — see the contact section below for how to do that.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.